Customer and product
We develop components for railway signalling technology. Requirement specifications that are created carefully and in close collaboration with our customers and all supervisory bodies guarantee development in line with the market. Our high standards regarding the safety, quality and market-led design of our products ensure our long-term success in these markets. We take country-specific requirements into account, in order to enable cost-effective series manufacture of our products due to large batch sizes. We always endeavour to establish direct contact with the users of our products, in order to maintain the technical support, the quality of the assembly and the control operations at a high level. We respond promptly to communications from the customer.
Where errors occur, the causes are determined and discussed among specialists and measures to eliminate the error are implemented. The efficacy of the measures implemented is measured and this is incorporated into the processes. We supply products in accordance with the contract and notify our customers in the event of discrepancies between their expectations and the characteristics of our product.
The development and manufacture of safety-relevant components for railway signalling technology brings a great deal of responsibility. Maintaining a well-developed quality management system is a basic prerequisite when it comes to satisfying the high demands customers make of our products. The safety of our products can only be guaranteed in conjunction with a reproducible high quality. Consequently, maintaining the highest-possible level of quality and ensuring a constant process of improvement constitutes our overriding objective and forms the foundation of sustainable corporate development.
Employees are the real asset of any company. Streamlined organisational structures and a clear distribution of competences are vital measures for satisfied and motivated employees, alongside comfortable workstations and fair pay. Employees have the opportunity to voice their concerns to workplace representatives, line managers or senior company management at any time. We pay particular attention to employee training and ensure that this focuses especially on market requirements, regulations and quality. Health and safety at the workstations are ensured by means of ongoing risk analyses and workstation design that complies with the statutory requirements. Possible risks are dealt with as part of the ongoing process of improving safety at the workstations. Thanks to regular briefings and awareness-raising actions, employees are made aware of remaining risks and trained in the correct action to take in emergency situations. In addition, a health promotion programme is in place within the company. In the context of this programme, various measures to maintain and improve the health of employees are offered and implemented.
A special, careful manner of dealing with energy and raw materials is at the forefront of people's minds and is traceable within our company. We demonstrate our environmental consciousness by sourcing large quantities of our energy for buildings and processes from regenerative energy sources and by using this energy as efficiently as possible. In addition, environmental contamination is avoided as far as possible. Residual contamination is treated within the scope of the applicable legal obligations, reduced to the bare minimum by means of controlled processes, and documented. Statistical recording of the material flows forms the basis for a constant process of improvement as far as our environmental policy is concerned.