CX-Expert in Digital Sales and Marketing

Locations
St. Marienkirchen
Vienna
Department
Sales

We detect and track trains in real-time and know exactly what is happening along the rail. For this, we use state-of-the-art technology and unique solutions for the global railway industry. Are you ready to shape the future with us?

Your main roles and responsibilities

  • Analyse and optimise our business processes in regard to digital requirements for global sales and their mapping in modern CRM systems and develop them further
  • Coordinate global projects to introduce and drive digital touchpoints along the customer journey
  • Act as (sub-) project manager for the implementation and global roll-out of new SAP Sales Cloud solutions
  • Be responsible for the cross-functional process design and the technical integration of the processes (focus on data flow)
  • Work on cross-divisional projects with key users, project managers and external service providers across the company

You are just right for this role if

  • you have completed a business and / or technical education with IT background
  • CX, customer portals, SAP4HANA, SAP Sales Cloud or eCommerce are no foreign words to you
  • you have a comprehensive understanding of business processes and their mapping in modern CRM systems
  • you have a structured, solution- and goal-oriented way of working and you like to work conceptually
  • you are an open, communicative and presentable person with the ability to assert yourself
  • you find it easy to communicate fluently in English and German 

We offer you

  • a secure job in an international environment
  • an agile and open corporate culture
  • the opportunities for personal development and further training
  • attractive social benefits such as free lunch, fruit and coffee, free childcare, numerous sports offer, company events and much more
  • a gross annual salary from EUR 35.000,00   working 38.5 hours per week - the actual salary is based on the current market  qualifications and experience

Benefits

Our employees are our greatest assets. In our location in Austria we offer them the following benefits: 

Company Events

Excursions, sporting events, fitness training sessions, workshops, presentations: As a part of our team, you can look forward to various regularly held events. What’s more, the entire staff gets together four times a year.

Health

With “rundum g’sund” (“healthy all around”), we offer an extensive programme of events revolving around the topics of health, sports and nutrition. Additionally, you’re welcome to make use of a health consultation every four weeks.

Fitness

Our team regularly does sports together – for instance, playing soccer or volleyball. If you’re exercising privately or at a gym, you’ll receive a financial contribution from us.

Car Park

Free company parking spaces are available right next to the building, and there is sheltered bicycle parking as well.

Company iPhones

Every employee receives an iPhone for professional as well as private use.

Free lunch

Free lunch is served for all our employees during work week. Coffee, tea, hot chocolate and fruit are provided around the clock.

Family Support

Since September 2019, “LOKOCare” offers free, year-round childcare services right on our premises.

Further Training

We’ve got a generous budget for company internal and external training. If you like, you can opt for a Bildungsteilzeit (part-time job for pursuing some form of further education).

Flexible Working Hours

Different working time models without core time ensure plenty of flexibility. Comp time or days off can easily be coordinated with your team.

CX-Expert in Digital Sales and Marketing

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