One year of the pandemic, remote work & the new normal: How the global Frauscher team succeeded in establishing a new working world.
External communication, i.e. global exchange with our locations, suppliers, and customers, also had to take place completely virtually overnight – a change that we at Frauscher mastered without any problems.
We are particularly proud of the digital format webinars: To date, several locations – including India, the UK, North America and Poland – have already expertly explained our solutions and products in specially produced sessions, thus stimulating discussions. We are also (still) digitally connected with our customers – meetings for product acceptance, customer meetings and trainings in virtual space have already become the norm. Customer training sessions even take place via a dedicated portal that enables interactive discussions, among other things. All these measures not only contribute to faster digitization, but also positively influences our ecological footprint.
Of course, it is not only tools, platforms or modern equipment that has helped us through these uncertain times and continue to accompany us. A special thanks goes to the production team, who also hold the fort on-site during the pandemic, produce tirelessly and thus "kept the business going". Andreas Dorfer, an employee from the P-Systems department, on the changed situation: "At the beginning it was a strange feeling, because no one from other departments could go into the production area. Overall, there was a great deal of uncertainty, as no one knew how dangerous the virus really was. In the beginning, it was quite an adjustment for me, since, for example, various materials were only located at defined transfer stations and were not automatically replenished. Over time, however, things settled in quite well."
Family and working from home: Does this balancing act work?
How do you reconcile your family life with your professional duties and the exchange with your colleagues? At this point, experiences and lessons learned vary greatly. Stefan, manager in R&D Systems, has set up his own office at home and can therefore work undisturbed. Markus Bernroitner, an employee in the HR department, extremely appreciates being able to spend more time with his family thanks to being able to work from home.
Nevertheless, it is always a challenge to do justice to both. The experience of some employees shows: To avoid being too distracted, it is essential to jointly establish new rules for successful togetherness.
