Customer Service Engineer

We detect and track trains in real-time and know exactly what is happening along the rail. For this, we use state-of-the-art technology and unique solutions for the global railway industry. Are you ready tho shape the future with us?

Your main roles and responsibilities

• Be the central point of contact for customers from all over the world and support them in maintaining our products, on site or virtually
• Advise customers on the entire product and service portfolio and answer technical questions
• Get creative and implement your ideas for digitalization in your work environment as a Customer Service Engineer
• Use the latest digital tool environment and develop it further
• Analyze data from the field and process it in order to constantly improve the quality of your work
• Be part of a motivated team and work together with colleagues from different countries and cultures

You are just right for this role if

• you want to make an important contribution to the safety of one of the most environmentally friendly means of transport - rail
• you have a technical degree (HTL / FH / Uni) and ideally already have some experience
• you are fascinated by new media and digital tools
• you find it easy to communicate in German and English
• you are keen to get to know and travel to other countries

We offer you

• a secure job in an international environment
• an agile and open corporate culture
• the opportunities for personal development and further training
• additional days of holiday for long-term employees, which can also be donated to colleagues as a "social holiday"
• attractive social benefits such as free lunch, fruit and coffee, free childcare, numerous sports offer, company events and much more