4.2.1 Hotjar
This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta, Europe (Website: https://www.hotjar.com).
Hotjar is a tool to analyse your user behaviour on our website. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Hotjar cookies remain on your end device until you delete them. You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
You may at any time object ("opt-out") to the collection, processing and recording of data generated by Hotjar by following the instructions at https://www.hotjar.com/privacy/do-not-track/. For more information about privacy, please visit https://www.hotjar.com/legal/policies/privacy/.
4.2.2 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies. The information generated by the cookie about your use of this website such as
browser-type/-version,
the operating system in use,
referrer-URL (the previously visited website),
time of the server request,
are usually transmitted to a Google server in the US and stored there. The IP address provided by your browser through Google Analytics will not be merged with other Google information. We have also added the code "anonymizeIP" to Google Analytics on this website. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases the full IP address will be sent to a Google server in the US and be shortened there.
On our behalf, Google will use the information to evaluate your use of this website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. You can prevent the storage of cookies by changing your browser settings accordingly.
You can also prevent the transmission of data generated by the cookie (incl. your IP address) to Google and the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. An opt-out cookie will be set which prevents the future collection of your personal data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
We also reserve the right to use Google Analytics to analyze data from Double-Click and AdWords for statistical purposes. If you do not want this to happen, you can disable it through the Ads Preferences Manager (https://adssettings.google.com/authenticated).
For more information about Google Analytics’ privacy, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).
Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: https://marketingplatform.google.com/about/analytics/terms/us/ as well as the privacy policy: https://policies.google.com/privacy?hl=en.
4.2.3 Social Media
Our website uses social media plugins (e.g., Twitter, LinkedIn, Facebook, XING, Youtube).
The plugins can usually be identified by the respective social media logos. To ensure data privacy on our website, we only use these plugins together with the so-called "Shariff" solution. This application prevents these plugins from transferring data to the respective provider when visiting our website.
When visiting our website, these buttons are disabled by default. Only when you activate the respective plugin by clicking the corresponding button, a direct connection to the server of the provider is established. Once you activate the plugin, the respective provider receives the information that you have visited our website together with your IP address. After activating the plugin, the respective provider is able to collect data, regardless of whether you interact with the button. If you are simultaneously logged into your respective social media account, the respective provider may assign the visit to our website to your user account. The button will remain active until you disable it or delete your cookies.
If you are a member of a social media network and do not want to associate the information collected during visiting our website with your stored membership information, you must log out of the social media network before activating the buttons. We have no influence on the extent of the data collected by the respective provider when activating the respective plugin. For further information on the purpose and scope of data collection, data processing and use of the data by the respective provider, as well as your rights in this regard and setting possibilities for the protection of your personal data, please take a look at the privacy policy of the respective provider.
4.2.3.1 Twitter
Our website uses features of the service Twitter. These features are made available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Retweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we are not aware of the extent of the transmitted data and their use by Twitter. For more information, see the privacy policy of Twitter at https://twitter.com/privacy.
You can change your Twitter privacy settings in the account settings at https://twitter.com/account/settings.
4.2.3.2 LinkedIn
Our website uses features of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043. Each time you visit a top-level or subpage of our website that has LinkedIn features included, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website together with your IP address. If you click LinkedIn's "Recommend Button" while logged in to LinkedIn, LinkedIn will be able to associate your visit to our website with your LinkedIn user account. We point out that we are not aware of the extent of the transmitted data and their use by LinkedIn.
For more information, see the LinkedIn privacy statement at https://www.linkedin.com/legal/privacy-policy.
4.2.3.3 Facebook
Our website uses plugins of the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plug-ins by the Facebook logo or the "Like-Button" ("Like") on our website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.
When visiting our website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our website with your IP address. If you click on the Facebook "Like" button while logged in to your Facebook account, you can link the contents of our website to your Facebook profile. This allows Facebook to associate the visit of our website with your user account. We point out that we are not aware of the content of the transmitted data and their use by Facebook. If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.
For more information, see the Facebook Privacy Policy at https://www.facebook.com/privacy/explanation.
4.2.3.4 XING
Our website uses plugins of the network XING. The provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit websites that contain XING plugins, it will connect to XING servers. As far as is reasonably known to us, XING does not store your personal data nor do they store your IP address or evaluate your usage behavior
Further information on data protection and the XING Share button can be found in XING's privacy policy at https://www.xing.com/app/share?op=data_protection.
4.2.3.5 Youtube
Our website uses plugins from Google's website YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit websites equipped with a YouTube plugin, you will be connected to the servers of YouTube. Youtube receives the information that you have visited our website. If you're logged into your YouTube account, YouTube will allow you to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
For more information, see the YouTube Privacy Policy at https://policies.google.com/privacy?hl=en.
4.2.4 Jentis
This website uses JENTIS®. The provider is JENTIS GmbH (Schönbrunner Straße 231, 1120 Vienna).
JENTIS ® is a tool that serves to analyse your user behaviour on our website. We use JENTIS® to better understand the needs of our users and to optimise the offer and experience on this website. This service provider, therefore, has access to web analytics data that is measured, stored and processed by the analytics tools in use and by JENTIS®.
Data is transmitted to JENTIS GmbH for the purpose of analysis, and JENTIS® also collects data on our behalf relating to the browser environment or the behaviour of the visitor. JENTIS GmbH only processes data that cannot be traced back to a person by JENTIS GmbH. IDs set by JENTIS® are merely random products and are used for anonymous recognition. Your IP address is shortened before storage in such a way that the reference to a person no longer exists.
4.2.5. Friendly Captcha (bot and spam protection)
Our website uses the "Friendly Captcha" service provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany (www.friendlycaptcha.com).
Friendly Captcha is an innovative, data protection-friendly protection solution to make it more difficult for automated programs and scripts (so-called "bots") to use our website. Friendly Captcha protects our website from misuse. We have integrated a program code from Friendly Captcha in certain areas of our website (e.g. in a contact form). This leads to the visitor's terminal device establishing a connection to the Friendly Captcha servers in the context of the protected area (e.g. sending a contact form). The visitor's browser receives a calculation task from Friendly Captcha. The complexity of the
calculation task depends on various risk factors. The visitor's terminal device solves the calculation task, which utilises certain system resources, and sends the calculation result to our web server. This contacts the Friendly Captcha server via an interface and receives a response as to whether the puzzle has been solved correctly by the terminal device.
In addition, the visitor's browser transmits connection data, environment data, interaction data and functional data to Friendly Captcha. Friendly Captcha analyses this data and determines how likely it is that it is a human user or bot and sends us the result.
Depending on this, we may treat access to our website or individual functions as human or potentially machine-based.
All of the above data is used exclusively for the detection and treatment of potential bots and risks as described above. The legal basis for this processing is therefore our legitimate interest in accordance with Art. 6 para. 1 letter f GDPR and serves to prevent potentially fraudulent activities on our website.
We do not use the data to identify a natural person or for marketing purposes.
Further information on data protection when using Friendly Captcha and on information processed in the terminal device can be found at https://friendlycaptcha.com/legal/privacy-service-users/
4.2.6 Algolia search
Our website uses the "Algolia Search" service provided by Algolia SAS, 55 Rue d'Amsterdam, 75008 Paris, France (https://www.algolia.com).
It is a real-time search tool that provides website users with direct feedback on their input. For this service to work, the search queries you enter in the web browser are processed. To use the Algolia search, it is necessary to temporarily save your IP address and the search query entered.
By using Algolia, your IP address and your search query are transmitted to an Algolia server and stored there for 90 days for statistical purposes. The storage location of the data is in the EEA.
The use of the Algolia search serves to improve the accessibility and findability of our online offer. Use is voluntary and involves the entering of a search query. The legal basis for this processing is therefore our legitimate interest pursuant to Art. 6 para. 1 letter f GDPR
Further information on the handling of user data can be found in Algolia's data privacy policy at: https://www.algolia.com/policies/privacy
4.2.7 Sentry
We use the Sentry service provided by Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA, on our website to detect and fix technical errors and performance issues.
Sentry offers the option of storing all data exclusively within the European Union. If this option is activated and all data traffic remains within the EU, no data will be transferred to a third country within the meaning of the General Data Protection Regulation (GDPR). In this case, no transfer impact assessment is required.
Should access from the USA occur in individual cases, for example in the context of support, it should be noted that Sentry is certified under the EU-U.S. Data Privacy Framework. This certification is recognised by the European Commission as an adequate basis for data transfers to third countries in accordance with Art. 45 GDPR.
A contract for order processing in accordance with Art. 28 GDPR has been concluded with Sentry, which meets the requirements of data protection law. This ensures that only personal data necessary for error monitoring and, as far as possible, pseudonymised personal data is processed.
The data processed may include technical information such as IP address, browser type, operating system and error messages. The data is processed on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in order to ensure the technical functionality and security of our website. Further information on data protection at Sentry can be found at: https://sentry.io/privacy/
4.2.8 AWS SES
We use the Amazon Simple Email Service (SES) provided by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, to send transactional emails (e.g. confirmations, system notifications).
The use of AWS SES is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in order to ensure the reliable and secure delivery of our emails.
When using AWS SES, personal data (such as email addresses) may be transferred to servers within the European Union.
Data transfers to third countries outside the EU, for example to the USA, cannot be ruled out. In such cases, we ensure that an adequate level of data protection is guaranteed by concluding standard contractual clauses.
Further information on data protection at Amazon Web Services can be found here: https://aws.amazon.com/de/compliance/gdpr-center/
4.2.9 Cloudflare Inc.
Frauscher uses the services of Cloudflare (Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA) for individual offers, where transferred data can be processed, modified and forwarded by Cloudflare's servers. This allows Cloudflare to access personal data, in particular IP addresses, timestamps, system configuration and similar data that is essential for the provision of the service. Cloudflare uses this data to detect and defend against attacks and to improve the performance and stability of the services provided.
Cloudflare transfers data to the United States. The transfer is based on the EU-U.S. Data Privacy Framework (DPF) in accordance with Art. 45 GDPR. Cloudflare is certified under the Data Privacy Framework, which ensures an adequate level of data protection.
The use of Cloudflare is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in providing Frauscher's services securely, stably, and efficiently.
4.2.10 snapAddy
We use services provided by snapAddy GmbH for the collection and processing of contact data, as well as for the optimization of our sales and CRM processes. In this context, personal data such as name, email address, phone number, and company data may be processed.
The processing is carried out on the basis of Art. 6(1)(a) GDPR (consent) and/or Art. 6(1)(f) GDPR (legitimate interest).
For more information on data processing by snapAddy, please visit: https://snapaddy.com/en/legal/privacy-security
4.2.11 pixx.io
We use the pixx.io digital asset management system to manage and make available digital media assets (images, videos, documents). The provider is pixx.io GmbH, Richard-Wagner-Straße 14c, 8453 Mühldorf am Inn.
In connection with the provision of the service, pixx.io processes server and access log data for technical and operational purposes. Such data may include, e.g., the IP address, the date and time of access, the requested URL, and technical information relating to the request.
Processing is carried out on the basis of Article 6(1)(f) of the GDPR (legitimate interests, operation, security) for the purposes of efficient administration, protection against misuse and attacks, and the secure and stable operation of digital business resources.
Data transfers to third countries outside the EU, for example to the USA, cannot be ruled out. In such cases, we ensure that an adequate level of data protection is guaranteed by entering into standard contractual clauses.
For further information, please refer to pixx.io’s privacy policy at https://www.pixx.io/en/data-privacy-statement.