With Frauscher Pulse, Frauscher offers a comprehensive service solution that covers the entire lifecycle of our products.
The service solution by Frauscher
Frauscher Pulse is our comprehensive service solution and includes operational maintenance work and data-driven services as well as extensive competence management and bespoke customer support. You can expect customised service that spans the entire lifecycle of our wheel sensor and axle counting solutions. Frauscher thus ensures smooth railway operations at all times.
Benefits of Frauscher Pulse
smart lifecycle solution for our products
professional services directly from the manufacturer
on-site support by Frauscher service experts
adaptation of services to your individual needs and requirements
- assistance with operational challenges
- increasing the (cost) efficiency of railway operations
- reduction of maintenance costs
- Frauscher as a sparring partner throughout the entire product lifecycle
Operational maintenance services
Professional inspections by Frauscher experts, rapid repair work or replacement of defective components, guaranteed availability of our products and regular status reports: We take care of on-site maintenance work, ensuring smooth railway operations.
With Frauscher Pulse, we take a proactive maintenance approach to identify and rectify any system failures before they occur. We are able to do so using the Frauscher Insights data platform. Information about the current state of the system is stored centrally and forms the basis for our data-driven services.
As part of our competence management, we offer targeted training for your team. We address specific needs and requirements and put together bespoke training courses. These include both e-learning modules and practical knowledge transfer sessions. Customised, regular training of your employees can optimise the performance of Frauscher products throughout their entire lifecycle.
Bespoke customer service
With Frauscher Pulse, we focus on customised support and ensure quick and hassle-free assistance whenever required. Fixed contact persons are available to you via our service hotline. Whether you need help with repairs or performance optimisation or have questions about product compatibility: We are here for you! And we are happy to help any time – either by phone, e-mail or on site.
Our experts are there for you
Individual support and comprehensive customer service are among our guiding principles. Contact us today and find out how Frauscher Pulse ensures the efficient operation of your railway system!