Services

Frauscher Pulse

With Frauscher Pulse, Frauscher offers a comprehensive service solution that covers the entire lifecycle of our products.

Frauscher Service Frauscher Pulse
TAILORED TO YOUR INDIVIDUAL NEEDS

The service solution by Frauscher

Frauscher Pulse is our comprehensive service solution and includes operational maintenance work and data-driven services as well as extensive competence management and bespoke customer support. You can expect customised service that spans the entire lifecycle of our wheel sensor and axle counting solutions. Frauscher thus ensures smooth railway operations at all times.

At a glance

Benefits of Frauscher Pulse

  • smart lifecycle solution for our products

  • professional services directly from the manufacturer

  • on-site support by Frauscher service experts

  • adaptation of services to your individual needs and requirements

  • assistance with operational challenges
  • increasing the (cost) efficiency of railway operations
  • reduction of maintenance costs 
  • Frauscher as a sparring partner throughout the entire product lifecycle
MAXIMUM PERFORMANCE IN RAILWAY OPERATIONS

Operational maintenance services

Professional inspections by Frauscher experts, rapid repair work or replacement of defective components, guaranteed availability of our products and regular status reports: We take care of on-site maintenance work, ensuring smooth railway operations. 

Proactive service approach using centralised diagnostic data

Data-driven services

With Frauscher Pulse, we take a proactive maintenance approach to identify and rectify any system failures before they occur. We are able to do so using the Frauscher Insights data platform. Information about the current state of the system is stored centrally and forms the basis for our data-driven services.

Targeted training for your employees

Competence management

As part of our competence management, we offer targeted training for your team. We address specific needs and requirements and put together bespoke training courses. These include both e-learning modules and practical knowledge transfer sessions. Customised, regular training of your employees can optimise the performance of Frauscher products throughout their entire lifecycle.

Individual solutions in the shortest possible time

Bespoke customer service

With Frauscher Pulse, we focus on customised support and ensure quick and hassle-free assistance whenever required. Fixed contact persons are available to you via our service hotline. Whether you need help with repairs or performance optimisation or have questions about product compatibility: We are here for you! And we are happy to help any time – either by phone, e-mail or on site.

Do you prefer having a personal conversation?

Our experts are there for you

Individual support and comprehensive customer service are among our guiding principles. Contact us today and find out how Frauscher Pulse ensures the efficient operation of your railway system!  

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